Home  /  FAQs

Where does the tour start?
All tours start outside Gate 2 of Etihad Stadium, located in the Docklands area of the Melbourne CBD. Etihad Stadium can be easily reached via walking, train or tram (take any of trams 11, 35, 48, 70, 75, 86 or 96) and exiting at Southern Cross Station.

What do I need to bring on the tour with me?
It is highly recommended that you bring with you a poncho, umbrella, suncream, water and a hat. You can never guess what Melbourne's weather will do next!

Do you offer tours in languages other than English?
At present all of our tours are conducted only in English however we are working towards offering tours in additional languages.

Is the tour suitable for all ages and for wheelchair users?
The tour is suitable for all ages however unfortunately is not suitable for wheelchairs.

There is no tour running on my preferred day/time – what does this mean and what should I do about it?
This likely means we are sold out or we are not running a tour on that particular day/time for operational reasons. Please contact us and we will do our best to assist.

What happens in the event of bad weather? Does the tour still run?
A little rain never hurt anybody! City Sports Tours runs in all weathers. We will contact you if a tour is to be cancelled due to bad weather. If you don't hear from us then assume the tour is on!

I need to cancel or rearrange my tour – what do I do?
Please get in touch with us via the contact form on this website

Do you accept walk-up bookings?
Unfortunately we do not accept walk up bookings. All tours must be booked in advance.

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